Att 1030 User Manual

AT&TMERLIN®COMMUNICATIONS SYSTEMUSER’S GUIDE:MODELS 1030 AND 3070WITH FEATURE MODULE 5

Answering CallsTo answer a call:●Lift your handset.You are automatically connected to the incoming call.You can tell what kind of call you’re receivin

Fixed FeaturesFixed features are the features assigned to the permanentlylabeled buttons on your voice terminal.HOLDTo put a call on hold:HoldPause●●●

If the call is not answered within a few rings, it returns to yourvoice terminal.Transfer with Voice AnnouncementTo announce a transferred call:Touch

If you don’t want a participant to listen as you set up the rest ofthe conference call, touch Hold before repeating this procedure.To take the person

SPEAKERYou can use your voice terminal’s speaker to monitor a call asyou dial it, to monitor a call on hold, and to let a group listen toyour conversa

Group ListeningTo let others in the room hear your telephone conversation:Speaker●●Without hanging up your handset, touch Speaker.You can speak to the

RECALLTo disconnect a call without hanging up your handset:●Touch Recall.RecallNOTE: If you have PBX, Centrex, or Custom Calling features,touch Recal

Custom FeaturesCustom features are features that you select and program foryour voice terminal. The basic programming instructions belowdescribe the p

●●If you want to program other buttons, repeat the twoprevious steps.Slide the T/P switch to the center position.NOTE: If you make a mistake entering

Notify SendTo program:● T/P to P ● Touch the button ● Dial *87+ the intercom number of the person youwant to notify ● T/P to centerTo notify another v

Table of ContentsAvailable FeaturesKey to SymbolsPlacing CallsOutside CallsButton Access and Dial Access to Line PoolsAutomatic Route SelectionLine Re

To turn off the green light next to the Receive button:●●●●Touch the Receive button.The green light next to your Receive button goes off.The green lig

Special Characters in Programmed Dialing SequencesYou may occasionally need to program a pause, stop, or switch-hook flash into an Outside Auto Dial o

●Touch Recall.●Touch Hold (Pause).AUTO INTERCOMUse the Auto Intercom feature for one-touch dialing of intercomnumbers.If you program this feature on a

Announced Intercom CallsTo place an announced intercom call:●●●●●If the red light next to it is not already on, touchIntercom-Voice.Touch t

SYSTEM SPEED DIALSystem Speed Dial is similar to Personal Speed Dial in that3-character codes (#60 through #99) represent frequently dialedtelephone n

stop, a Touch-Tone enable, or a switchhook flash.) If you havea 34-button voice terminal, use the instructions below to pro-gram a button with the Sav

LAST NUMBER REDIALUse the Last Number Redial feature to redial the number youdialed most recently. (The number cannot contain a pause, astop, a Touch-

To signal a coworker:●Without lifting your handset, touch a Manual Signalingbutton.+Signal MaryYou can also touch a Manual Signaling button to signal

●●●●●●When you have a Loudspeaker Page button for the zone youwant to page:Touch the Loudspeaker Page button for the zone you wantto page.When you hea

GROUP PAGEUse the Group Page feature to make announcements throughthe speakers in groups of 10 voice terminals specified by yoursystem administrator.

Available FeaturesUse line buttons to call peo-ple who aren’t connected toyour MERLIN system.Touch Intercom-Ring orIntercom-Voice to use theMERLI

Using a Dial CodeTo page a group using a dial code:●●●●Touch Intercom-Voice or Intercom-Ring.Lift your handset.Dial the code for the group you want to

GROUP CALL DISTRIBUTIONUse the Group Call Distribution feature to place an intercom callor transfer an outside call to a specific group of voice termi

Dial the code for the group you want to call.850 for group 1851group 2852group 3853group 4854group 5855group 6When you hear a beep or when the person

ONE-TOUCH TRANSFER OR ONE-TOUCH HOLD WITHCALL ANNOUNCEMENTThe way in which you use Auto Intercom buttons and Group CallDistribution, Loudspeaker Page,

You can then return to the call, transfer the call, or have the per-son or group answer the call by using the Line Pickup feature.NOTE: If you try to

AUTO ANSWER-INTERCOMIf you have an optional Hands-Free Unit connected to your voiceterminal, program an Auto Answer-Intercom button so you canset your

When you receive a call for a person you’re covering, your voiceterminal rings and the green light next to that person’s Coverbutton flashes. To answe

●●●●To restore Call Coverage:Touch Coverage Inhibit again.The green light next to the button goes off.Using Call Coverage and Coverage Inhibit to Forw

When the Do Not Disturb feature is active, the green light nextto your line button flashes when you receive outside calls, butyour voice terminal does

The feature remains active until you:Touch Privacy again.The green light next to the button goes off.PrivacyTOUCH-TONE ENABLE(Only for systems with ro

Key to SymbolsThe following symbols are used throughout this guide to illustrate the steps for using your MERLIN system voice terminal.After you are f

ACCOUNT NUMBER ENTRY(For use only with the SMDR feature)With an Account Number button, you can enter an accountnumber that identifies who should be bi

If no one answers a parked call, your voice terminal rings to re-mind you the call is still parked.To program:● T/P to P ● Touch a button ● Dial *86●

●●●●●●●●●●To pick up a call using a Call Pickup button:Touch Call Pickup.Lift your handset.Dial the intercom number of the voice terminal holding thec

Using a Single Line Pickup ButtonTo program:● T/P to P ● Touch the button ● Dial*84 ● T/P to center.●●●●●●●●●To pick up a line using this option:Touch

Ringing and Line Selection OptionsRINGING OPTIONSProgrammable Line RingingYou can determine whether calls coming in through a line pool,your individua

To program line ringing:Slide the T/P switch to the P position.●●●●●●●===Touch the line button successively until the red light in-dicates the type of

●●●●●Touch Speaker repeatedly until you hear a ringing soundyou like.Slide the T/P switch to the center position.SpeakerSpeaker+++==Voice Announcement

NOTE: If you plan to program other features when you programAutomatic Line Selection, you must program Automatic LineSelection first. If you are alre

Simultaneous Voice and Data CallsIf you have a General Purpose Adapter and a modem connectedto your voice terminal, you can use the Simultaneous Voice

When the computer returns the carrier signal, turn on yourmodem.The green light next to the line or Intercom button you used to callthe computer begin

Placing CallsWith your MERLIN® system, you can place two types of calls:outside calls and intercom calls.OUTSIDE CALLSTo call someone who is not conne

Using PBX, Centrex, or Custom Calling FeaturesIf you have PBX, Centrex, or Custom Calling features, use themexactly as their instructions describe wit

Optional EquipmentHANDS-FREE UNITThe Hands-Free Unit is a high-quality speakerphone that allowsyou to use your voice terminal without lifting your han

Answering CallsTo answer a call with your Hands-Free Unit:Touch Speakerphone On/Off and begin speaking.To temporarily remove yourself from a conversat

IndexAccount Number Entry, 39, 55SMDR, 39Answering Calls, 9, 51Answering Machine, 51And General Purpose Adapter, 51Assigning Custom Features to Button

Feature Programming ChartUse the chart below as a quick reference when you want to program features onto your voice terminal.Feature Name(Suggested Bu

Feature Programming Chart (continued)Feature Name(Suggested Button Label)Programming CodeNotesPAGING FEATURESLoudspeaker PageDial *91 + one of the fol

Feature Programming Chart (continued)Feature Name(Suggested Button Label)Programming CodeNotesCALL COVERAGE FEATURESCall CoverageDial *4 + the interco

Feature Programming Chart (continued)Feature Name(Suggested Button Label)Programming CodeNotesOTHER FEATURES (continued)NotifyNotify SendDial *87 + th

MERLIN® Communications SystemModels 1030 and 3070 with Feature Module 5Quick Reference CardFIXED FEATURESFEATURESHOW TO USEINTERCOM CALLSIntercom-Ring

PROGRAMMABLE FEATURESHOW TO PROGRAMFEATURES● Slide T/P to P ● Touch button ● Dial this code:QUICK DIALINGOutside Auto Dial*90 + outside number, accoun

Button Access and Dial Access to Line PoolsYour MERLIN system may be “pooled,” meaning some or allof your outside telephone lines are grouped into one

AT&TMERLIN is a registered trademark of AT&T© Copyright 1986 AT&T. Printed in U.S.A.999-500-143 ISIssue 1May 1986

NOTE: Ask your system administrator if your system hasAutomatic Route Selection (ARS). If it does, follow the procedurefor making outside calls in th

If you hear a fast MERLIN system busy signal:●●●Hang up and redial in a few moments using the Pool Ac-cess procedure or the Saved Number Redial featur

To place a ringing intercom call:●●●●●●●Touch Intercom-Ring.Lift your handset.Dial a 2-digit MERLIN system intercom number.IntercomRing+ +intercomnumb