31
IN CASE OF DIFFICULTY
If you hear noise or interference when using the phone
• You may be out of range. Move closer to the base.
• Press h to change to another of the 25 channels available. If the
noise is exceptionally loud, move closer to the base before changing
channels.
• Household appliances plugged into the same circuit as the base can
sometimes cause interference. Try moving the appliance or the base to
another outlet.
• The layout of your home or office may be limiting the operating range.
Try moving the base to another location, preferably on an upper floor.
If the phone does not ring when you receive a call
• Make sure the handset ringer switch is set to ON.
• Make sure the telephone line cord is connected firmly to the base and
the telephone jack. Make sure the power cord is plugged into an outlet
not controlled by a wall switch.
• You might be too far from the base. Move closer to the base.
• You might have too many extension phones on your telephone line to
allow all of them to ring. Try unplugging some of the other phones.
If you hear other calls while using the phone
• Press h to change to another channel.
• Disconnect the base from the telephone jack, and plug in a corded
telephone. If you still hear other calls, the problem is probably in your
wiring or local service. Call your local phone company.
If your telephone misdials or
you don’t hear the other person right away
• It might take a few seconds for your handset to find a good connection
to the phone system. While it is searching, the PHONE light blinks
rapidly. Do not start dialing until the PHONE light is on steadily.
• If you have dial pulse (rotary) service, you’ll need to reset the dial
mode. Press P p, #, #, #, 3.
• If you have TONE service and you hear clicks when you are dialing, you’ll
need to reset the dial mode. Press P p, #, #, #, 8.
If you hear noise in the handset and the buttons don’t work
The base unit and handset might not be set to the same security code. Place the
handset in the base for at least 15 seconds to reset the security code.
If speakerphone conversation sounds distorted
After the phone is powered up, the speakerphone initializes for about 10–15
seconds the first time it is used. Conversation should be clear after this.
7630_book.1AT&T 8/12/98, 6:29 PM31
(24 pages)
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