Att 2462 User Manual download pdf (Page 45)

IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below.

For Customer Service, visit our website at www.telephones.att.com or call

1 800 222–3111. Please retain your receipt as your proof of purchase.

If the phone does not work at all, check these items first:

• Make sure the power cord is plugged into the base and an electrical

outlet not controlled by a wall switch.

• Make sure the telephone line cord is plugged firmly into the base

unit and the telephone jack.

• Make sure the battery pack is installed correctly.

• If the screen displays LOW BATTERY, place the handset in the base

and charge for at least eight hours.

• If the battery does not charge after eight hours, replace it with

Replacement Battery 2401, SKU# 91077.

If the above suggestions do not solve the problem, try re-initializing the

handset and base (see “To re-initialize the handset and base” below).

If you have no dial tone:

Check all the previous suggestions. If you still do not hear a dial tone,

disconnect the phone and try another phone in the same jack. If there is

no dial tone on that phone either, the problem is probably in your wiring

or local service.

If you hear a two-beep signal when you try to use the handset:

• The handset and base are not communicating properly. You might

be out of range. Move closer to the base and try again.

• If moving closer to the base does not help, follow the directions

below to re-initialize the handset and base.

To re-initialize the handset and base:

1 Disconnect the power to the base and handset charger.

2 Remove the handset battery pack.

3 Wait at least 15 seconds.

4 Insert the handset battery pack.

5 Connect the power to the base and handset charger.

6 Put the handset in the handset charger to re-initialize.

7 Wait for handset to display FOUND BASE.

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Att 2462 User Manual Page 45