Att SB67138 User Manual

User’s manualSynJ SB67138 DECT 6.0 4-line corded/cordlesssmall business system

4Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base should be placed on a fla

My telephone base isn’t performing normally.Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a differen

I experience poor sound quality when using the speakerphone. For increased sound quality while using the telephone speakerphone, place the telephone b

My calls cut in and out while I’m using my corded handset.Other electronic products such as HAM radios and other DECT phones can cause interference wi

System does not receive caller ID when on a call.Make sure you subscribe to caller ID with call waiting features from your telephone service provider.

System does not record messages.• Make sure the answering system is on (page 70).• Make sure the memory of the answering system is not full. Please

99I cannot retrieve voicemail messages. Your telephone has both a built-in answering system and voicemail indication. They are independent features an

100IndexIndexAAC power 6Adda cordless headset 12a deskset 11a handset 10Alertconfirmation call 34on or off 33set alert number 33Announcementrec

101IndexIndexEEndconference call 48intercom call 51push to talk (PTT) call 55FFast answer mode 35Flash 58HHandset mailboxsetup 35–36Handset regi

IndexIndex102PPause 58Planning your system 5Play backmemo 78message 74–75Power adapter 6–8PTT (push to talk intercom)all devices 54answer 55con

Use the wallet card below to help you remember commands to control your answering system from any touch-tone telephone.Fold here.Cut along dotted line

Getting startedPlanning your systemThe SynJ SB67138 package includes one telephone base and one cordless handset (already registered). The included co

© 2010 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to

Getting startedTelephone base installationIMPORTANT INFORMATIONUse only the power adapter supplied with this product. To order a replacement power ada

Getting startedTelephone base installationTo connect the telephone line cords to the telephone baseIf you subscribe to high-speed Internet service (DS

L3/L4 L1/L2Getting startedTelephone base installationOption 2: To connect four one-line wall jacksNOTES: If you have three one-line wall jacks, you ne

Getting startedOptional backup battery installationNOTE: Use disposable AA alkaline batteries only. Do not use rechargeable batteries. Open the backup

Getting startedExpand your telephone systemYour telephone can support a maximum of 10 handsets/desksets, or 9 handsets/desksets and one cordless heads

Getting startedAdd and register desksetsThe handset provided with your SynJ SB67138 is already registered as Handset 1. Additional desksets are assign

Getting startedAdd and register a cordless headsetYou can use this phone handsfree when you register a DECT 6.0 cordless headset (AT&T model TL760

13Getting startedDeregister devicesNOTES: If the deregistration process is not successful, you might need to reset the system and try again. To reset,

Congratulationson your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information on pages 86

Getting startedAdd a corded headsetYou can use this telephone handsfree when you install any industry-standard 2.5mm corded telephone headset (purchas

Menu settingsUse this feature to use the menus to change the telephone base settings.Press MENU/ENTER when in idle mode (when the telephonetelephone i

Ringer toneUse this feature to choose one of the seven ringer tones for incoming calls. You can choose different ringer tones for different lines so y

Ring groupUse this feature to specify which extensions receive incoming calls. By default, all extensions and the telephone base receive incoming call

Use this feature to change the display language that is used in all menus and screen displays. Set the display language on the telephone base and each

Use this feature to individually select the line mode for each available telephone line. For the system to behave properly, it needs to be set for:a)

Area codesUse this feature to program this system to recognize one home area code and up to four local area codes. This feature makes it easy for you

When there is a call on hold for more than three minutes, the telephone base gives you a reminder beep once every 30 seconds. You can also turn this s

You can choose what callers hear when placed on hold. M.O.H. is set to on by default. You have four options:If you want callers you place on hold to h

Getting startedTelephone base setupListen to the music on hold:When the telephone is idle, press MENU/ENTER.Press or to scroll to Base setup. Press

Cordless handsetParts checklistCheck to make sure the telephone package includes the following items:Handset with coiled cord installedSynJ SB67138 Us

Record music or a voice messageYou can record audio or music from an audio source such as a computer, MP3 player, or stereo using the audio cable prov

Record music or a message using the corded handset:When the telephone is idle, press MENU/ENTER.Press or to scroll to Base setup. Press MENU/ENTER.

2. Unplug any audio device that is connected to the HEADSET/AUX IN jack from the telephone base. 3. Press MENU/ENTER to start recording. After recordi

You can set up the auto attendant to answer outside calls, provide callers with a company directory, automatically forward calls to a specified extens

Getting startedAuto attendant setup (for answering system)286. Press MENU/ENTER to stop recording. The timer stops and the recorded announcement autom

Number of rings (auto attendant)Use this feature to set the number of times the telephone rings before the auto attendant answers. The number of rings

You can set each telephone line mailbox separately. By default, line 1 is set to have the auto attendant to answer. Lines 2, 3, and 4 are set to no an

Select announcementUse this feature to select an announcement for your independent mailbox from the list of announcements.When the telephone is idle,

Use this feature to choose whether incoming messages can be heard over the speaker as they are being recorded. If you turn call screening on, you hear

33Getting startedMailbox setup (for general mailbox)Notify alertUse this feature to receive notification calls to any phone number you set (such as a

Table of contentsUser’s manualSynJ SB67138 DECT 6.0 4-line corded/cordlesssmall business systemGetting startedQuick reference guide ...

Remaining spaceUse this feature to check the amount of space currently in the system for the estimated remaining recording time and number of messages

Getting startedMailbox setup (for handset/deskset)35Fast answer modeWhen fast answer mode is turned on for any extension, calls to that extension are

Getting startedMailbox setup (for handset/deskset)36The system automatically plays the current handset announcement. A timer appears on the screen and

The telephone base has 10 speed dial locations where you can store the telephone numbers you wish to dial using fewer keys than usual. You can store u

Indicator tones:098761 2 345On when any corresponding extensions are in use. Ringer off - the telephone base ringer is off or the do not disturb funct

Lighted displayNEW CALL indicatorOn when there are new or missed calls in the call log. (Messages) indicatorFlashes when there are new or missed mes

The telephone comes programmed to use line 1 (default primary line) for calls when you do not press a line key. (To change the primary line, see Line

Press and hold a dial pad key (1-0) to display the speed dial number.Lift the handset, press SPEAKER or HEADSET.-OR-1.2.To make a call with a corded

Last number redialingThe last 10 telephone numbers dialed (up to 32 digits) are stored in system memory. To view the 10 most recently dialed numbers:

Volume controlWhile on a call, press VOL+ or VOL- to adjust the listening volume. NOTES: The corded headset and corded handset volume settings are th

Call screening...32Notify alert ...33Remaining space ...

Call privacyTo ensure call privacy, this telephone allows only one set at a time to use a line. You can also block all system handsets from joining a

-OR-The recording ends when you disconnect the call. While recording a phone conversation:The other party hears a short beep when the recording be

HoldUse this feature to hold one line while accessing another, or as part of the conference and call transfer features. While on a call, press and rel

Chain dialingWhile you are on a call, you can initiate a dialing sequence from the numbers in the directory. Chain dialing can be useful if you wish t

Telephone base operationOptions while on calls48To talk privately with one internal party: Press HOLD to talk privately with the person on that handse

Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away

Telephone base operationIntercom50You can use the intercom feature for conversations between the telephone base and an accessory device, or between tw

Telephone base operationIntercom51Answer an intercom callWhen you receive an intercom call, you hear a ringing tone and your screen displays Call X: H

The telephone base returns to idle mode. Transfer a call and speak to the receiving partyYou can transfer a call and speak to the receiving party befo

-OR-Press or to scroll to the desired extension, thento scroll to the desired extension, then press MENU/ENTER.3. The current line is put on ho

Delete all entries ...61Edit an entry ...61Caller IDAbout caller ID ...

You can directly broadcast messages to the speakerphone of any extension. The extension you called can respond by pressing the INT key to begin a two-

Answer a PTT call1. When you hear two beeps, the screen displays PTT from: X:Handset X (X represents the extension number [1-0], Handset X represents

Use the directory to store names and phone numbers. Directory entries are not shared with other extensions. Each handset has its own directory. Capaci

Number keyCharacters by number of key presses1 2 3 4 5 6 7 8 91& ‘ ( ) , - . / 12 a b c A B C 23 d e f D E F 34 g h i G H I 45 j k l J K L 56 m n

- Press REP or SKIP to move the cursor to the left or right.- Press REMOVE to backspace and delete a character.- Press and hold REMOVE to erase all

Review directory entriesWhen the telephone is idle:Press MENU/ENTER twice to select Directory. -OR-Press DIR on the telephone base. If there are n

Search by nameFollow the steps below to search for directory entries on the telephone base. When the telephone is idle, press press MENU/ENTER twice t

You can dial, delete or edit a directory entry (name and number) when it is shown on the telephone base screen. You can use the directory review or se

This telephone supports caller ID services that most telephone service providers offer. Caller ID allows you to see the name, number, date and time of

Caller IDCaller ID InformationHow the caller ID information (call log) worksThe telephone stores caller ID information for the last 50 incoming calls

1Getting startedQuick reference guideMENU/ENTERPress to enter the menu.While in the menu, press to select an item or save an entry or setting. NEW CAL

Memory matchIf the incoming telephone number is an exact match with a telephone number in your directory, the name that appears on the screen matches

View dialing optionsAlthough the incoming call log entries have 10 digits (the area code plus the seven-digit number), in some areas, you may need to

Save a call log entry to the directoryWhen in the call log, press or to browse the desired number to save.The screen displays ENTER=Add. Press MENU

Caller IDReasons for missing caller ID information67Reasons for missing caller ID informationThere are also occasions when other information or no inf

Answering systemAnswering system and voicemailYour telephone has separate indicators for two different types of voice messages: those left on its buil

Use this feature to separately set each of the four lines to automatically answer incoming calls in two different ways.General mailbox (gen MB only):T

70Answering systemSetting your system to automatically answer callsAn example of a 4-line answering system setupIf you have four phone lines and many

Turn the auto attendant onWhen the telephone is idle, press ANSWER ON for the desired line to set up.Press or to scroll to Ans->Auto att. Press

If the caller enters an extension number plus the # (pound key) after hearing the announcement, the auto attendant transfers the call to the specified

Answering systemAuto attendant operationAA sends call to the telephone baseIncoming callAA answers and plays outgoing announcementPerson answers cal

PAUSE/REDIALPress repeatedly to view the last 10 numbers dialed (page 42). While entering digits, press to insert a dialing pause (page 58).CALL LOG

Set general delivery mailbox to answerWhen the telephone is idle, press ANSWER ON for the desired line.Press or to scroll to Ans->Gen MB only. P

3. Press MENU/ENTER to select Play all to listen to all messages. Press REP to repeat the current message; press REP twice to listen to the previous

2. Press or to scroll to Delete all old. Press MENU/ENTER. 3. The screen displays Delete all old messages? <=No >=Yes. Press REP to canc

Record and deliver memosMemos are messages you record into the general mailbox or handset mailbox at the telephone base. You can save, play back, and

Play back a memoPlay memos the same way as normal messages (see Message playback on page 74).Set general delivery mailbox to not answerWhen the teleph

Use this feature to reach your answering system remotely by dialing your telephone number from any touch-tone telephone.To remotely reach the answerin

new messages until old ones have been deleted. Check the system remaining space (page 34) frequently to maintain availability of space for incoming me

The AT&T compatible DECT 6.0 cordless headset (AT&T model TL7600) functions as an extension of the telephone base. The cordless headset cannot

All deletedAll old messages in the general mailbox are erased.All devices deregisteredThe cordless handsets, desksets and cordless headset deregistrat

------Line X------Incoming callThere is an incoming call.Intercom to:You have started the intercom process, and need to enter the number of the handse

Getting startedQuick reference guide3XFER (transfer)Press to transfer a call to an extension (page 52). Press to transfer messages from the general ma

AppendixTelephone base display screen messagesRecorded M.O.H.reconnect. Aux InDevice reset source.Unplug the audio device from the AUX IN jack at the

Taking care of your telephoneYour telephone base contains sophisticated electronic parts, so you must treat it with care.Avoid rough treatment. Place

This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precaut

Especially about cordless telephonesElectrical power: The telephone base must be connected to a working electrical outlet. The electrical outlet shoul

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Comm

The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In

5. How do you get warranty service?To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (888) 915-2007.

SynJ SB67138 small business system disclaimer range 980 feet Open range test was performed by Wyle Laboratories, an independent commercial test facili

If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.telephones.att.com or cal