Att 1040 User Manual

1User’s manual10404-Line small business system with speakerphone

4Getting startedDisplay screen messagesAC FAIL There is no AC power to the set. If a good battery is installed, basic phone operation is supported, (s

5Getting startedDisplay screen messagescontinued from previous pagePAGE ALL FROM XX[ENTER]: ANSWERThe telephone is on a system-wide page call with ano

6Getting startedIndicator lights & tonesLINEGreen:• On when the line is in use.• Flashing slowly when the line is on hold. • Flashes quickly when

7Getting startedIndicator lights & tonesAlert tonesConfirmation tone Programming command completed successfully.One double-beep

8Getting startedDirectory cardTo write names and/or phone numbers on the directory card, follow the steps below:1. Remove the clear plastic cover by i

9Telephone operationBasic phone operationThis phone comes programmed to use line 1 (default prime line) for calls if you do not press a line button.

10Telephone operationBasic phone operationcontinued from previous pageHandset• To make a call: 1. Lift the handset. 2. Dial a number.• To overrid

11 NOTE: If SPEAKERPHONE is selected in the AUTOMATIC MODE menu (page 39 of the installation guide), pressing any line key will select the line and ac

12Telephone operationBasic phone operationSwitching among handset, speakerphone and headset modeTo switch from handset to headset or speakerphone, pre

13Telephone operationBasic phone operationVolume controlThe volume keys control the level of the incoming voice as well as the ringer volume. Handset/

Congratulations on purchasing your new AT&T product.Before using this AT&T product, pleaseread the Important product informationon pages 50-51

14Telephone operationBasic phone operationRINGER ON/OFFThis feature controls whether there is an audible alert for outside calls on the designated lin

15Telephone operationBasic phone operationDO NOT DISTURBWhen you activate the do not disturb (DND) function, you will not hear paging tones, voice pag

16Telephone operationBasic phone operationLast number redialThe last number dialed from this extension (up to 32 digits) is stored in the redial memor

17Telephone operationBasic phone operationRedial stackThe last six numbers dialed from this extension are automatically stored in the redial memory st

18Telephone operationBasic phone operationAuto-redial This phone can automatically redial a number up to ten times. When the phone automatically redia

19Telephone operationBasic phone operationCall waitingIf you subscribe to call waiting service with your local telephone company, there will be a beep

20Telephone operationBasic phone operationHOLDYou can use the hold feature to hold one line while accessing another, or as part of the conference and

21Telephone operationBasic phone operationSwitching between linesDuring an outside call:1. Press and release [HOLD] to maintain the connection to the

22Telephone operationBasic phone operationConference callsThis feature lets you set up a three-party call by using two lines at the same time. You can

23Telephone operationCall transferTransfer a callYou can transfer a call to any other system phone. Once you transfer a call, it can be picked up at a

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24Telephone operationCall transferTransfer a call and speak to the receiving partyWhile on a call:1. Press [INTERCOM]. The outside call will automati

25Intercom operationIntercom overview This 1040 telephone is fully compatible with any AT&T Four-Line Small Business System Speakerphone 1070 or 1

26Intercom operationIntercom Use this feature for calls between system phones. Make an intercom call with the handset1. If One-touch preference is set

27Intercom operationIntercom Make an intercom call with the speakerphone or headsetWith the handset in the telephone base:1. If One-touch preference

28Intercom operationIntercom Answer an intercom callWhen you receive an intercom call, you will hear a repeating double-ring pattern and your screen w

29Intercom operationVoice pagePage a specific extension (single-phone page)Sends your voice to the speaker of the destination phone. The person you’ve

30Intercom operationVoice pageAnswer a single-phone pageAuto-mute offWhen your extension receives a page, the phone beeps and the speakerphone is auto

31Intercom operationVoice pagePage all (system-wide page)Sends your voice to the speakers of all phones in the system.1. Press [INTERCOM] then [ ] to

32Intercom operationVoice pageAnswer a system-wide pageNOTE: Only one extension can answer a system-wide page.When you receive a system-wide page, you

33Intercom operationVoice pageRoom monitorMake a single-page call to a system phone to monitor the sounds from that room. To use the room monitor feat

Table of contentsUser's manual10404-Line small business system with speakerphoneGetting startedIntroduction ...

34One-touch setup and operationOne-touch overviewThis telephone has 32 one-touch locations (speed dial locations) where you can store phone numbers yo

35One-touch setup and operationOne touchAssign the buttons on the right side of the phone, the one-touch keys, as intercom or outside call shortcut ke

36One-touch setup and operationOne-touch storage1. Press [ENTER]. The screen displays ONE TOUCH.2. Press [ENTER].3. Press [ ] or [ ] repeatedly until

37One-touch setup and operationOne-touch storagecontinued from previous page6. Press the desired one-touch key to store the telephone number in the n

38One-touch setup and operationTo dial a one-touch numberThis phone comes with one-touch preference preset to INTERCOM. NOTE: To change one-touch pref

39One-touch setup and operationTo view or delete a one-touch numberTo view a one-touch number1. Press [ENTER].2. Press [ ] or [ ] until you see ONE T

40One-touch setup and operationTo modify a one-touch number 1. When a one-touch telephone number is displayed, press [ ] or [ ] to highlight MODIFY.2

41One-touch setup and operationTo modify a one-touch number continued from previous page4. Press the desired one-touch key to store the telephone num

42Using a 1080 mailboxForwarding to DTAD mailboxAbout forwarding to DTADIf at least one 1080 telephone is designated to be used as an auto-attendant

43Using a 1080 mailboxTo set up call forwardingTo turn call forwarding onUse this feature to turn the call forwarding to DTAD mailbox function on or o

Intercom operationIntercom overview ...

44Using a 1080 mailboxListening to messages - internal accessIf a 1040 phone is assigned to a 1080 system extension mailbox, the screen will display t

45Appendix AGlossaryAuto Attendant: If there is at least one 1080 telephone in your system, it may be set up to be an auto attendant. The auto attenda

46Appendix BTime/date When the telephone is idle, the screen will display the date and time. To set the time follow the steps below.1. Press [ENTER].2

47Appendix CCentrex operationSet ring delay durationThis feature allows other system telephones’ calls to ring at the console phone. After a specified

48Appendix CCentrex operationCentrex service call exampleIn the example on the left, when the calls coming from 555-1237 or 555-1238 are not answered,

49Appendix DGeneral product careTo keep your phone working well and looking good, follow these guidelines:• Avoid putting it near heating appliances a

50Appendix EImportant product informationThis symbol is to alert you to important operating or servicing instruc-tions that may appear in this user’s

51Appendix EImportant product informationEspecially about corded telephones • Electrical power: The telephone base must be connected to a working el

52Appendix FFCC and ACTA informationIf this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Pa

53Appendix FFCC and ACTA information4. Rights of the telephone companyIf this equipment is causing harm to the telephone network, the telephone com-pa

Appendix D, General product care ...49Appendix E, Important product in

54Appendix GPart 15 of FCC rulesSome telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used proper

55Appendix HLimited warrantyThe AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this produ

564. What is not covered by this limited warranty?This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shippi

576. What must you return with the PRODUCT to get warranty service?You must: a. Return the entire original package and contents including the PRODUCT

58Appendix ITechnical specificationOperating temperature 32°F — 122°F0°C — 50°CPower adapter input AC120V 60HzPower adapter outputDC12V 500mABackup ba

59Appendix JIn case of difficultyIf you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website

60Appendix JIn case of difficulty• First, try all the above suggestions in There is no dial tone on this page.• Make sure there is a dial tone be

61I cannot page or make intercom calls.Appendix JIn case of difficulty• Make sure you dialed the extension correctly.• Make sure Line 1 is connected a

62The telephone does not ring when there is an incoming call.Appendix JIn case of difficulty• Make sure the ringer is on (page 14).• Make sure the tel

63Cannot join a conversation in progress.Display screen is blank.• Make sure the power cord is connected to both the phone and an electrical outlet

1Getting startedIntroductionThis AT&T Small Business System is expandable to a 16-extension telephone system. The 1040 telephone is compatible wit

64Appendix JIn case of difficultyI hear other calls when using the telephone.• Disconnect the telephone base from the telephone jack. Plug in a diff

65If the telephone is not responding normally, try the following (in the order listed):1. Disconnect the power to the telephone base.2. Disconnect the

66IndexAAC fail, 4Alert tones, 7Answering calls, 9Auto-mute, 30Auto-redial, 18CCall privacy, 21Call forwarding delay time, 43 Call transfer, 23Confere

67NNavigation keys, 3OOne-touch keys, 3, 34 delete entries, 39 dial number, 38 new entries, 36-37 preference, 35PPage all, 31Pause

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2Getting startedTelephone overview LINE BUTTONS, 1-4Press to make or answer a call on the desired line (page 9). While on a call, press to release the

3One-touch keysPress to make an intercom call (page 26) or a one-touch outside call (page 38).VOLUME While the telephon